Alarm Response

Security alarm responses are one of the most important services your business, premises or home needs. Security personnel checking your property following an alarm activation of your security system is crucial to the safety and security of your property. 

With crime on the rise, the police system is more stretched than ever. Criminals easily find out who doesn't have a professional security alarm response service. 

Without back to base alarm monitoring your premises, home or business offers burglars a greater time frame to intrude and obtain your belongings without interruption.

Pride Security alarm response on average responds to a back to base alarm system activation three times faster than the national average. It all begins with the Grade A1 state of the art alarm monitoring facilities. Alarm response service begins with the control room receiving an activation from the back to base security systems in place at your business, home or premises. 

The alarm monitoring centre dispatcher will action the alarm response to the security guard attending. This process all happens within a matter of seconds from the initial alarm system activation. Pride Security guards have a dispatch terminal fitted in their alarm response vehicles which gives them the access and details they need to attend the alarm activation at your business or home.

Your security alarm response guard will conduct checks in multiple areas of your site. For most of our clients, our security services involve our security response vehicles holding keys to ensure a complete service and check can be completed. 

External
These checks involve every door accessible by the security response being physically checked for damage and secured. An external check also visually checks the windows, gates and building for damage or vandalism. 

Intermediate
 These checks involve security patrols having access to open any gates to further check areas on the building not accessible otherwise. Internal checks are the best way to get the most out of your security services. 

Internal
 Internal security checks give the responding guard the ability to check all areas of your premises inside and out. Ensure no one has gained access undetectable from the outside. Confirm your office or supplies have not been destroyed or stolen and reset the alarm system ensuring its operating correctly.

In the event that our responding security alarm patrol officers find a genuine event on-site, we have you covered no matter how big or small the event. 

Genuine events can range from simple loitering to burglary, ram raids and offender contacts. In the event that offenders are found on-site by security patrols on arrival Pride guards are trained in dealing with any situation. In the interest of safety, our guards are armed and wear vests that carry ballistic protection. 

Pride guards will always arrest the offender when safe to do so. Monitoring centre staff also call for the Police to attend, confirm the identity of the individual and place the necessary changes. in the event that your property is left unsecured as a result of crime, we have support on call who can temporarily secure your site as well as the ability to have continuous static security when needed. Our patrol responses can provide crucial details needed to help police with investigations largely improving the chances of catching an offender. 

A fast security patrol's alarm response can also reduce the chances of crime being committed on your property as a fast response shows a higher chance of the offender being caught.

Operations Manager - iDetect Group